The UT Dallas CRM Project

The University of Texas at Dallas (UT Dallas) has begun a transformative process of adding Constituent Relationship Management (CRM) to its operations. We will deploy a CRM strategy to enhance our constituents' experience from the moment they are prospects, become Comets, and persists through graduation. This whole student lifecycle support will allow us to provide higher quality outreach and a better engagement experience.

Guided by the steering committee, we have identified a consultant, Kennedy & Company, who is assisting us in selecting a CRM vendor that will best address the needs of the university. Once chosen, the CRM will be integrated with our existing Oracle PeopleSoft system, "Galaxy," to centralize and streamline constituent engagement across the university. A CRM will enable UT Dallas to gain a deeper understanding of our constituents, leading to enhanced outreach and an exceptional experience for all individuals and organizations interacting with UT Dallas.

CRM Project Timeline

Contact

If you have any questions or comments regarding the CRM project, please email us.