News & Updates
The Project Europa team produces regular communications for stakeholders about the implementation of Salesforce Education Cloud and Marketing Cloud. Check back here for the most up-to-date project newsletters and communications.
Campus-wide Project Updates
Join the CRM Project Leadership Team for a university-wide Salesforce Education Cloud and Marketing implementation update on June 12 from 10 - 11 a.m. on Microsoft Teams. Don’t forget to mark this important event on your calendar and join the meeting using this meeting link. This update is open to any faculty and staff member who would like to learn more about Project Europa. For more information, visit the Project Europa website or e-mail the Project Europa team in the Office of Institutional Success and Decision Support.
Upcoming Project Updates
June 12, 2025 from 10 – 11 am, Microsoft Teams meeting link
Previous Project Updates
April 2025 Project Update: Watch the recording (UTD NETID required)
Spring 2025 Project Update: Watch the recording (UTD NETID required)
Fall 2024 Project Update: Watch the recording (UTD NETID required)
The Lunar Log
The Lunar Log is your official source for Project Europa CRM news. The Project Europa team will publish news updates each month that share important project briefings, training opportunities, ways to get involved, and highlights of features that faculty and staff will experience in Salesforce Education Cloud and Marketing Cloud. Click here to read the latest Lunar Log.
Earlier Newsletters
Key Project Updates
May 2025 Updates
The CRM Project Europa Team is nearing completion of the Recruitment & Admissions data validation process in preparation for go-live of Salesforce Education Cloud. The first wave of end-user training has launched and the Student Success portion of the build is nearly halfway complete. Learn more about these and other developments in the May 2025 key updates.
February 2025 Updates
The CRM Project Europa Team completed user acceptance testing for Recruitment and Admissions functionality of Salesforce Education Cloud and has begun data validation. The project team also began the initial phases of the Student Success build which will focus on activities that support students post-admissions. Learn more about these and other developments in the February 2025 key updates.
January 2025 Updates
The CRM Project Europa Team has begun user testing for the Recruitment and Admissions functionality of Salesforce Education Cloud and is continuing to solidify the data integration and migration plans. There are also preparations underway to begin the Marketing Cloud and Student Success portions of the implementation. Learn more about these and other developments in the January 2025 key updates.
October 2024 Updates
The CRM Project Europa Team been continued work on building the undergraduate and graduate admissions functionality through a series of sprint sessions led by Attain Partners. These sessions included faculty and staff from across academic and administrative units. In addition, there was significant progress on data and security related issues related to the implementation. Learn more about these and other developments in the October 2024 key updates.
September 2024 Updates
The CRM Project Europa Team made significant progress in September 2024 across all of the project teams including determining a Go-Live timeline, progress on the undergraduate admissions application and review process, solidifying data integration and migration plans, and conducting project onboarding sessions for new team members. Learn more about the September 2024 key updates.
August 2024 Updates
The CRM Core Team has approved the work completed in Sprint #2 by Attain and the sprint team, focused on the undergraduate application, as well as a high-level Project Europa Go Live Schedule. Additionally, onboarding sessions for the next wave of project team members who will be joining the sprint team have commenced, ensuring a smooth transition into their roles. To streamline communication, we have also established the Project Europa inbox (europa@utdallas.edu) for all project- and CRM-related questions.
Contact
If you have any questions or comments regarding the CRM project, please submit a Project Europa Information Request Form or email us.